Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
Visitor

DPC3939B unable to log in to the utility manager

Hello,

 

I've used the http://10.1.10.1 to try and log in to change some settings and all I get is the repeat error message in my browser "This Web Page Is Not Available". I don't ever get to the log in page. Any ideas? Any help appreciated.

0 Kudos
3 REPLIES 3
Highlighted
Trusted Forum Contributor

Re: DPC3939B unable to log in to the utility manager

Hello jsb and welcome,

 

You must be connected to the DPC using any computer via an Enet cable connected to one of the LanPorts 1-4 on back of DPC. If you are still having the same issues, please let us know.

 

Hope this helps you out.

0 Kudos
Highlighted
Visitor

Re: DPC3939B unable to log in to the utility manager

Yes that is how I am trying to connect and am unable to do so.

0 Kudos
Highlighted
Community Manager
Community Manager

Re: DPC3939B unable to log in to the utility manager

Hi jsb.  Please send me a private message with the business account number along with the router mac address and I will investigate the issue.

 

Thank You

0 Kudos