Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Could we please have our SMC Business Gateway credentials reset to default

For whatever reason our password no longer works to access the router/modem

 

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Respected Member

Re: Could we please have our SMC Business Gateway credentials reset to default

Hello hyitdude and welcome to forums,

 

I have reset your password to the default "highspeed" without quotes. Please let me know if there is anything else I can help you with.

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Re: Could we please have our SMC Business Gateway credentials reset to default

Thanks for trying. I am still getting an "incorrect login". Tried a power cycle, no difference. I had changed the username also. Could you change both to the defaults?

 

 

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Respected Member

Re: Could we please have our SMC Business Gateway credentials reset to default

Hello hyitdude,

 

You modem password has been reset back to default. Please retry to login. 

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