Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Goodwill-IT
New Member

Comcast Gateways no longer respond to ICMP

We use System Center Operations Manager to monitor the up/down status of all of nodes, as of approx 6AM 5/29/19 our Comcast links are no longer responding to Pings.  The sites are up and passing traffic.

 

Was there a change? Was any notice sent out to end users?

0 Kudos
Reply
1 REPLY 1
Official Employee

Re: Comcast Gateways no longer respond to ICMP

Hi Goodwill-IT and welcome to the business forums.

 

I appreciate you bringing this matter to our attention. I have not heard of any updates to disable ping responses. I'll be glad to review your equipment for any issues with ICMP. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account? 

0 Kudos
Reply