Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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New Member

Comcast Business Gateway password for cusadmin

Hello, I take care of IT here and I forgot our Comcast Business Gateway password for cusadmin user and need to do some port forwarding. I'd rather not factory-reset and lose our settings. Can you reset the password to default "highspeed" ? I can PM our details.. Thank you!

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Official Employee

Re: Comcast Business Gateway password for cusadmin

Thanks so much for taking the time to reach out to us through our business forums regarding your modem settings. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I would love to assist you in resetting that password for the modem and assist you with your port forward concerns. Can you please reach out through private message with your first and last name, business service address and account number or phone number?

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