Equipment (Modems,Gateways)
Back to Top

Cannot ping my static ip

rainy_tcpip
New Member

Cannot ping my static ip

I sign up for 1 static ip business class last Monday.  The tech gave me 2 ip addresses, the gateway address and the static ip address.  I can connect to my gateway using the gateway ip.  What should I do with my static IP?  My gateway is running NAT and my network is behind it in 10.1.10.*

Community Manager
Community Manager

Re: Cannot ping my static ip

Welcome rainy_tcpip. In order to utilize the static IP it must be assigned to your router or firewall that is directly connected to the Comcast Gateway.

 

Thank You

Discussion stats
  • 1 reply
  • 835 views
  • 0 kudos
  • 2 in conversation