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Cannot ping my static ip

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Cannot ping my static ip

I sign up for 1 static ip business class last Monday.  The tech gave me 2 ip addresses, the gateway address and the static ip address.  I can connect to my gateway using the gateway ip.  What should I do with my static IP?  My gateway is running NAT and my network is behind it in 10.1.10.*

Community Manager
Community Manager

Re: Cannot ping my static ip

Welcome rainy_tcpip. In order to utilize the static IP it must be assigned to your router or firewall that is directly connected to the Comcast Gateway.


Thank You

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