Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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New Member

Business Internet Gateway - password reset

Changed router password from default and now can't login.

Any way to get it reset so I dont have to perform a hard reset?

 

Thnaks.

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Official Employee

Re: Business Internet Gateway - password reset

Hey s_elem and welcome to the forums! Yep, we can reset the password for you! Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number. 

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New Member

Re: Business Internet Gateway - password reset

Did it go through?

I got an error message when I hit Send saying I had reached my limit of Private message?

 

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Community Manager
Community Manager

Re: Business Internet Gateway - password reset

Hello, I hope your day is going well. I just wanted to send you a quick message because I noticed we never replied to this message.  How is your equipment working? 

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Community Manager
Community Manager

Re: Business Internet Gateway - password reset

Hello, I hope your day is going well. I just wanted to send you a quick message because I noticed we never replied to this message.  How is your equipment working? 

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