Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
New Member

Another reset request

As is common, I've tried logging in to our SMC with the default user and password, with reapeated failure messages. Requesting a reset to the default user and password. Thanks.

0 Kudos
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Respected Member

Re: Another reset request

Hello kcliss,

 

Your modem password has been reset back to default as well. 

View solution in original post

0 Kudos
Reply
3 REPLIES 3
Highlighted
Respected Member

Re: Another reset request

Hello kcliss,

 

Your modem password has been reset back to default as well. 

View solution in original post

0 Kudos
Reply
Highlighted
New Member

Re: Another reset request

Could I also have my router reset to default settings?

0 Kudos
Reply
Highlighted
Respected Member

Re: Another reset request

Hello PrimeRealtyNJ,

 

I have reset your modem password to it's default "highspeed" without the quotes. Please let me know if you need anything else.

0 Kudos
Reply