I'm having the same problems with the DPC3941B that many others have reported on both the Comcast Business and Cisco forums - no Connected Devices showing, no way to add a device with a reserved IP address, and not serving IP addresses to non-Windows devices, particularly wifi-connected printers. I'd like replace the DPC3941B replaced with a different business gateway supported by Comcast/ What's the best alternative available for rent from Comcast Business? Or should I just put it in bridge mode and add my own router and WAP?
Hello, thanks for taking the time to reach out to us and I would be more than happy to help with your concerns. Can you please send a private message with your name, full address, and the phone number associated with the account?