Equipment (Modems,Gateways)
mbrannig
Visitor

After password Reset, still can't login into SMC gateway

So I had my password reset on my SMC gateway but I still can't login.  I direct connected to the gateway, tried many different browsers, etc.  Always the same access deny.

 

Any thoughts?  Bad config on the router perhaps?

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3 REPLIES 3
Community Manager
Community Manager

Re: After password Reset, still can't login into SMC gateway

HI mbrannig.  We checked the gateway configuration and verified access with the default and username/password.  Make sure you using the LAN IP for access and the is not a default password for the PC.  Le t us know if you have additional questions.

 

Thank You

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Highlighted
mbrannig
Visitor

Re: After password Reset, still can't login into SMC gateway

Okay, I stopped using https and used http.  That worked.  I guess the HTTPS doesn't work at all and the port should be disabled.

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Community Manager
Community Manager

Re: After password Reset, still can't login into SMC gateway

Hi MBrannig.  Thank you for sharing your resolution with the Forum Community.  

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