Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Admin pasword

Hi.

 

How can I reset the cusadmin password? No one knows what it is and I need access to it?  Called help desk, but they said it can take 48 hours for someone to get back to me.

 

Thanks!

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Official Employee

Re: Admin pasword

Thanks so much for taking the time to reach out to us through our business forums regarding the admin password for the modem. I truly appreciate your patience and apologize for the delay in our response. I would love to assist with your access request for the admin settings on the modem. Can you please reach out through private message with your first and last name, business service address and account number or phone number? 

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