Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Visitor

Admin Tool Login Password Reset

I forget my password and user name. already try reset button to default. 

 

user name "cusadmin"

 

password "highspeed"

 

can anyone help.

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3 REPLIES 3
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Contributing Member

Re: Admin Tool Login Password Reset

WEPHANG, try "CantTouchThis" for the password instead. 

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Visitor

Re: Admin Tool Login Password Reset

I've tried this several times but the password is still not reset. I've also power cycled the modem several times. I've done the hard reset while it is off and then when it is on. It still does not default to the original password settings of highspeed or  CantTouchThis.  

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Official Employee

Re: Admin Tool Login Password Reset

Let me look further into the account for you. Can you please provide the name, address and phone number on the account through private message? 

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