Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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rDNS Request (24hr Turn-Around?)

I submittted a rDNS request via the phone at Noon EDT.  I know from before this isn't a 24hour turn around.  In the mean time any mail recieptient that does an rDNS isn't going to accept mail from our servers......


When did this become like pulling teeth?

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Community Manager
Community Manager

Re: rDNS Request (24hr Turn-Around?)

Hello juice3, welcome to the forum.

RDNS/PTR request itself does not take much time for us to enter, but it is due propagation time across myriads of server we recommend a 24hour wait time for customers before their mail services again.


We do apologize for the delay of information



Thank you

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