Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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rDNS Change

We need our reverse dns entry changed for reserved IP address. Who do we need contact to get the reverse dns changed?

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Re: rDNS Change

For a single reverse dns change, perhaps quickest would be to call tech support and ask that they update the PTR record for the IP address in question.  I did that once a few years ago and it worked fine.  For something more complex like reverse DNS delegation, then I found that the phone support was less than helpful but the mods here were able to get the request sent to the right people.

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New Contributor

Re: rDNS Change

For a single reverse dns change, perhaps quickest would be to call tech support and ask that they update the PTR record for the IP address in question.  I did that once a few years ago and it worked fine.  For something more complex like reverse DNS delegation, then I found that the phone support was less than helpful but the mods here were able to get the request sent to the right people.

View solution in original post