Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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need PTR record for my email server

SOLVED
tato386
Visitor

need PTR record for my email server

Please advise.

 

Thanks,

Diego

Accepted Solution

Re: need PTR record for my email server

Hi tato386 and welcome to the forums! I can assist with the reverse DNS request. Can you please send a private message by clicking on my handle (Comcast_Gina) and providing your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number as well as the domain and the IP we need it to point to? 

View solution in context
Official Employee

Re: need PTR record for my email server

Hi tato386 and welcome to the forums! I can assist with the reverse DNS request. Can you please send a private message by clicking on my handle (Comcast_Gina) and providing your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number as well as the domain and the IP we need it to point to? 

Highlighted
TBAM
Visitor

Re: need PTR record for my email server

I would also like to request a PTR record. We recently changed our domain name. Thank you

Official Employee

Re: need PTR record for my email server

Hi TBAM and welcome to the business forums. 

 

I appreciate you reaching out today on your PTR record request. I'll be glad to modify that for you. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account? Please also include the static that needs to be edited and what domain it should be changed to.