Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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how to setup email accounts for private domain name?

Hi,

Just starting to get setup.

Should we setup user email accounts first with name@comcastbiz.net, and then our domain email names connect as some sort of alias, or should we wait to transfer the domain over and then add the accounts with our domain name in them?

Thanks,

-Rick.

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Community Manager
Community Manager

Re: how to setup email accounts for private domain name?

Hello Rick,

 

Welcome to the forum. In regard to your approach, they are both viable.

Approach two does have the merit of not requiring an alias.

 

Please note though if you are currently using your email service, consider waiting until none business day to make the change. This way it will have the least amount of impact for your business.

 

Thank You

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New Member

Re: how to setup email accounts for private domain name?

Thanks Jon,

Sorry I was away for awhile.

I'm still a bit unclear.

Is there a way to add email accounts like me@mydomain.com before I change any DNS records?

Can I verify that I own our domain name without changing the DNS to direct to Comcast server?

It would be nice to not have everyone logging in with an alias.

Thanks,

-Rick.

 

View solution in original post

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Re: how to setup email accounts for private domain name?

OK,

I was worried that adding the CNAME record was going to start routing our email to the comcast server or break the link to the web page,,,  but I added it and it looks like everything's still working OK!!

So,, now I can add the user email accounts ahead of the mx record changes...

View solution in original post

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Community Manager
Community Manager

Re: how to setup email accounts for private domain name?

Hello mmedvesky,

 

Welcome to the forum.

To your query please use our online article of: Use your existing domain name with Comcast Business email and web hosting, for information. Specifically please read the "option 2" to utilize only the email service with Comcast.

 

 

Thank you

View solution in original post

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5 REPLIES 5
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Community Manager
Community Manager

Re: how to setup email accounts for private domain name?

Hello Rick,

 

Welcome to the forum. In regard to your approach, they are both viable.

Approach two does have the merit of not requiring an alias.

 

Please note though if you are currently using your email service, consider waiting until none business day to make the change. This way it will have the least amount of impact for your business.

 

Thank You

View solution in original post

0 Kudos
Highlighted
New Member

Re: how to setup email accounts for private domain name?

Thanks Jon,

Sorry I was away for awhile.

I'm still a bit unclear.

Is there a way to add email accounts like me@mydomain.com before I change any DNS records?

Can I verify that I own our domain name without changing the DNS to direct to Comcast server?

It would be nice to not have everyone logging in with an alias.

Thanks,

-Rick.

 

View solution in original post

0 Kudos
Highlighted
New Member

Re: how to setup email accounts for private domain name?

OK,

I was worried that adding the CNAME record was going to start routing our email to the comcast server or break the link to the web page,,,  but I added it and it looks like everything's still working OK!!

So,, now I can add the user email accounts ahead of the mx record changes...

View solution in original post

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New Member

Re: how to setup email accounts for private domain name?

But how do you do this? My web designer set up my e-mail on Go Daddy when he created the website. So, establiched e-mail address is there. I want to take the e-mail part and move it to my Comcast services. My tech guy call the service desk to ask a couple questions but never really got the answers. I think Comcast would provide a better email service but I just have no idea where to start.

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Community Manager
Community Manager

Re: how to setup email accounts for private domain name?

Hello mmedvesky,

 

Welcome to the forum.

To your query please use our online article of: Use your existing domain name with Comcast Business email and web hosting, for information. Specifically please read the "option 2" to utilize only the email service with Comcast.

 

 

Thank you

View solution in original post

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