I am trying to setup my modem with the static ip info that comcast customer service gave me. When I login to the gateway and try to set up the Static IP I am told: " (Destination IP & Subnet Mask) != Destination IP. Invalid Gateway IP Address. Gateway IP isn't in LAN IP address subnet!"
Help, what am I doing wrong and how do I correct it?
Welcome Brian. The routeable static IP should be configured onto your router or directly connected PC. The gateway IP scope is configured by Comcast during the install.
I am having the same issue. I'm usign my Gateway as assigned by the technician when he installed. I have all of this setup but I think yesterday when the modem was resest because the password "highspeed" wasn't working, it wiped out all of the settings, including my routing table. Now, when I try to add my static ips back to the routing table, I get the message posted above. Help?
Welcome cstraface. We can reload the configuration file to the gateway. Please send me a private message with the account number and I will have the Support Center reload the file.