I recently needed to reset my gateway hardware because I lost the password. After calling technical support, I learned that this was unecessary, and that they would have been able to login to the box remotely to reset the password for me.
Regardless of this, I have already reset and thus lost all of my configurations, I had all of my static IPs, except the one assigned to the gateway itself assigned to a separate computer, and all of them were working. Now, after the reset, none of them are working.
I would like to configure the gateway as a "bridge", meaning I want no DHCP, no control, no firewall, no port forwarding, no anything, I would like to handle all of those things on my servers directly, and eventually, a new middleware piece of hardware will handle this stuff for me.
How do I return the configuration to the state that allowed this setup?
When I attempt to access an IP address directly from an internet browser I get the following message:
502 Bad Gateway - Response Error, a bad response was received from another proxy server or the destination origin server.
I followed some advice online and disabled the following:
Port Forwarding (Disabled)
True Static IP Management (Disabled)
Allow public access to LAN side IPv6 Hosts (Disabled)
Port Blocking (Disabled)
Port Triggering (Disabled)
Disable Firewall for True Static IP Subnet Only (Checked)
Disable Gateway Smart Packet Detection (Checked)
Web Site Blocking (Not Enabled)
Web Site Blocking Schedule (Nothing Selected)
Enable DMZ Host (Disabled)
1-TO-1 NETWORK ADDRESS TRANSLATION (Disabled)
Enable LAN DHCP (Disabled)
STATIC ROUTING (Nothing Added)
Enable Access Filter (Disabled)
My static IP block is 22.214.171.124-250
In Mac OS X, each static IP is setup and enabled as follows:
Subnet Mask: 255.255.255.240
Router: 10.1.10.1 (the IP of the Comcast Gateway)
DNS: 10.1.10.201 (my internal DNS server, it provides some lookups then forwards requests to 126.96.36.199)
Attempting to access http://188.8.131.52 results in the error described above with this configuration.
I have temporarly enabled port forwarding and DMZ to allow my website and email server to function until these issues are resolved.
I would very sincerely appreciate any help anyone could offer me to help me to resolve this issue.