Hi! Thanks for reaching out. I can help with the static IP inquiry. Would you mind sending a private message with your full name, the last four digits or your account number, and a phone number linked to the account so I can discuss the details?
I'm terribly sorry for the confusion; it looks like a specialist responded to the last private message but I think there is an issue that occurred with it showing on your side. I know my profile is working, so if you can please click on my handle (Comcast_Gina) and send a message to me with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, we'll be glad to assist.