Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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New Member

Set up PTR Record for static IP

Hello Comcast Business!



I currently have a ticket open for setting up a PTR Record.


I'm sort of in a pinch and could use it as soon as possible, they said it could be up to 48 hours which has me nervous.


The ticket # is CR392956578.


If you could help expedite it that'd be great!





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Community Manager
Community Manager

Re: Set up PTR Record for static IP

Hi Ryan.  The requested PTR has been added to the Comcast Servers.  Query for verification.  Also is a good independent site for verification of internet propagation.


Thank You

New Member

Re: Set up PTR Record for static IP

Thanks John! They're great tools, I also love 



Have a good one!

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