Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Visitor

Reverse DNS

Recently, mail to my mail server began getting bounced.  I researched the issue, and discovered that the reverse DNS does not match for SMTP.

 

Perhaps there was a policy change or something like that recently, I don't know, because it worked fine up until a few months ago, but internet tools that I used to analyze my mail service say my reverse DNS doesn't match.

 

What do I need to do to get the reverse DNS to match for my domain (@deadmarshes.com)?

 

Thanks in advance!

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2 ACCEPTED SOLUTIONS

Accepted Solutions
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Community Manager
Community Manager

Re: Reverse DNS

Hello Richard,

 

Welcome to the forum.

To your query for a RDNS request, please send me the following information via private message, so I may send it to our support team, or if you prefer contact our technical support directly at 1-800-391-3000.

 

Your Full Name:

Account Number:

RDNS Entry: (EX - mail.yourdomain.com --> xx.xx.xx.xx )

 

Thank You

View solution in original post

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Community Manager
Community Manager

Re: Reverse DNS

Hello Richard,

 

Our support team informs us the PTR/RDNS has been set up as per request.

 

 

Thank you and please feel free to continue to share with the community.

View solution in original post

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2 REPLIES 2
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Community Manager
Community Manager

Re: Reverse DNS

Hello Richard,

 

Welcome to the forum.

To your query for a RDNS request, please send me the following information via private message, so I may send it to our support team, or if you prefer contact our technical support directly at 1-800-391-3000.

 

Your Full Name:

Account Number:

RDNS Entry: (EX - mail.yourdomain.com --> xx.xx.xx.xx )

 

Thank You

View solution in original post

0 Kudos
Highlighted
Community Manager
Community Manager

Re: Reverse DNS

Hello Richard,

 

Our support team informs us the PTR/RDNS has been set up as per request.

 

 

Thank you and please feel free to continue to share with the community.

View solution in original post

0 Kudos