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Request for updating PTR record

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SRodriguez
New Member

Request for updating PTR record

We need to have our PTR updated ASAP. Please advise.

Accepted Solution

Re: Request for updating PTR record

Hello SRodriguez,

 

Welcome to the forum.

I've received your pm for PTR entry request.

Record has been updated as request, but please allow 12 hrs for entry propagation.

 

 

Thank you

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Community Manager
Community Manager

Re: Request for updating PTR record

Please send me a private message with the IP address, mail server name or domain name and your account number.

Community Manager
Community Manager

Re: Request for updating PTR record

Hello SRodriguez,

 

Welcome to the forum.

I've received your pm for PTR entry request.

Record has been updated as request, but please allow 12 hrs for entry propagation.

 

 

Thank you

SRodriguez
New Member

Re: Request for updating PTR record

Updated PTR already started propagating, thanks for your help.

Community Manager
Community Manager

Re: Request for updating PTR record

Glad to be of assist.

If you have any other question or can help the community, please post.
We look forward to your presence in the forum!


Thank you

rjrhine71
New Member

Re: Request for updating PTR record

sorry i'm new here and i'm not sure how to post a new message. I need my PTR record updated as well for my mail server. How do I go about doing this?

SRodriguez
New Member

Re: Request for updating PTR record

I think you have to post your request for a moderator to help you.

Community Manager
Community Manager

Re: Request for updating PTR record

Hello rjhine71 Welcome to the Forum,

 

If you need a PTR record entered feel free to send me a private message with your account number, IP address and requested entry. If you need help sending a private message here is a previous thread that might help. http://forums.businesshelp.comcast.com/t5/Billing-Customer-Service/How-do-I-send-a-private-message/m...

 

Thank you

Community Manager
Community Manager
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Re: Request for updating PTR record

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