Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Request for rDNS record for a client of mine

curlergrrlNCC
Occasional Visitor

Request for rDNS record for a client of mine

We are network systems consultants. I need to correct the reverse DNS record for a client of mine who is a Comcast customer.  I do not necessarily want to have to log on to their account to do this.  Is that possible, or do I have to get their logon identity information and use that to make the request?

Highlighted
Official Employee

Re: Request for rDNS record for a client of mine

Hi there, I can assist with your DND request. We would need to have the account information in order to do that. If you do have that information, can you send us a private message with the phone number, full address, and your name?