A little help please... I need RDNS pointers configured for our domains. Message me and I'll pass the info along.
Oh, and it would be good if your Tier 1 support people actually knew what a PTR record was - if nothing more then to say that they can't help but here's where you can go to get help.
Re: RDNS help
Welcome to the forum.
Please send me the following information via pm (private message) for assistance.
1. Your Full Name
2. Your Account Number
3. RDNS/PTR entry with static IP info
(EX: xx.xx.xx.123 -> mail.mydomain.com)