Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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RDNS help

New Member

RDNS help

A little help please... I need RDNS pointers configured for our domains.  Message me and I'll pass the info along.


Oh, and it would be good if your Tier 1 support people actually knew what a PTR record was - if nothing more then to say that they can't help but here's where you can go to get help.





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Community Manager
Community Manager

Re: RDNS help

Hello dehidding,


Welcome to the forum.

Please send me the following information via pm (private message) for assistance.


1. Your Full Name

2. Your Account Number

3. RDNS/PTR entry with static IP info

(EX: xx.xx.xx.123 ->


Thank you