Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Ptr request

Need a revese ptr for our mail server. Apparently there are now blacklists that unless your reverse lookup points to our mailserver and not comcastbiz, you are blacklisted.  I see alot of requests about this and it would appear that I need to PM someone. So let me know




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Official Employee

Re: Ptr request

Good afternoon, bmm and welcome to the business forums.


You definitely come to the right place for a PTR record. I appreciate you reaching out today and giving us the opportunity to assist with this. May I please have you private message me your full name, the name of your business, the full address of your business and the phone number? Please also include the static address you would like to use and the domain name of your server you would like this to resolve to. 

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