Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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radsquirrel
Visitor

PTR record requested

Hello,

 

It seems that a forum post like this is the way to get a PTR record setup.  Can someone help me out?

 

Thanks in advance!

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5 REPLIES 5
Community Manager
Community Manager

Re: PTR record requested

Hello radsquirrel welcome to the forum,

 

Please send me a private message with your account number and requested PTR entry.

 

Thank you

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radsquirrel
Visitor

Re: PTR record requested

Thanks for the speedy reply!

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Community Manager
Community Manager

Re: PTR record requested

Hello radsquirrel

 

Thank you for the information. PTR/RDNS has been setup as per request, but please allow 12 hrs for DNS entry propagation.

 

Thank you

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Highlighted
ches
Visitor

Re: PTR record requested

This is not a general solution.  I, too, need PTR records, and have been unable to reach the right person to do it for me: I have been trying for a couple of weeks, and now it is costing me money.  

 

So, is the solution to put a query on these message boards and have some helpful Comcast guru jump in and received a private message?  If so, I need a guru, please!

 

Thanks

Bill Cheswick

 

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Community Manager
Community Manager

Re: PTR record requested

Hello Ches,

 

Welcome to the forum.

I've received your pm and updated the entries as requested.

 

 

Thank you for your patience.

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