Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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cchellman
Visitor

PTR record for outbound email

I need to change my PTR record for outbound email.  How do I go about doing this?

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3 REPLIES 3
Official Employee

Re: PTR record for outbound email

Hi cchellman and welcome to the support forums.

 

 

I can certainly assist with your reverse DNS request. Please private message me your account number, the name of of the business, the static IP address and the name service it should be pointing to. 

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masterword_IT
Visitor

Re: PTR record for outbound email

We are having this issue as well.  I have sent Comcast_Phil a message as well. 

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Official Employee

Re: PTR record for outbound email

 

Hi masterword_IT and welcome to the business forums.

 

I responded to your private message. Please send me a response there. 

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