Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Visitor

PTR (pointer) record

Hi,

 

Need help with getting a PTR (pointer) record for our email server. We have static ip addresses and business internet. 

 

Thanks,

Ron

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Official Employee

Re: PTR (pointer) record

Hi ron2002 and welcome the forums! I can help get the PTR set up for you; can you please send me a private message by clicking on my handle (Comcast_Gina) and sending your full name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, as well as the IP address and domain name that we need to set up? 

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