PTR and Reverse DNS for mail server

[pattycake]

I am being told that Comcast has to setup a reverse dns and a ptr for my mail server. I have sent the IP address, the domain name, and my account info Comcast_Jon If you need any more info, please let me know. It might already be done - I am on the phone now with comcast tech support (elizabeth) -byron-

[Comcast_John · Accepted solution]

Hi pattycake.  Please send me a private message with the following:

Business account number

Staitc IP address

Mail server name

Thank You