Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
Visitor

PTR Request

Hi - I tried sending a PM to Comcast_Jon and it's giving me the following error: "One or more of these members do not have private messages enabled. Their names have been removed from the Send to list."

 

I have a request I'dlike to submit. Thanks!

0 Kudos
2 REPLIES 2
Highlighted
Community Manager
Community Manager

Re: PTR Request

Hello JShadle,

 

Welcome to the forum.

Sorry about the error you received when you sent that message to me.

Can you please send me the following information via private message, so I may assist?

1. Your Full Name
2. Your Account Number
3. PTR/RDNS entry information (EX: aaa.bbb.ccc.ddd --> mail.mydomain.com)

Thank you

0 Kudos
Highlighted
Community Manager
Community Manager

Re: PTR Request

Thank you for the message JShadle.

I've updated the record as requested for the entry but please wait for the propagation.

 

 

Thank you for your patience.

0 Kudos