Domain Names/Static IP
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PTR Record

SOLVED
mfrederick
Visitor

PTR Record

Jacob, I need to have A PRT record added. Who do I contact to make this happen?

 

Thank you

Accepted Solution

Re: PTR Record

Hello mfrederick,

 

Welcome to the forum.

Please send me the following information via pm (private message), so I may assist.

 

1. Your Full Name

2. Your Account Number

3. DNS entry - EX aaa.bbb.ccc.ddd -> mail.mydomain.com

 

Thank you

View solution in context
Community Manager
Community Manager

Re: PTR Record

Hello mfrederick,

 

Welcome to the forum.

Please send me the following information via pm (private message), so I may assist.

 

1. Your Full Name

2. Your Account Number

3. DNS entry - EX aaa.bbb.ccc.ddd -> mail.mydomain.com

 

Thank you

Community Manager
Community Manager

Re: PTR Record

Hello mfrederick,

 

Thank you for sending the require information.
PTR/RDNS has been setup as per request, but please allow 6 hrs for DNS entry propagation.

Thank you

arkestra
New Member

Re: PTR Record

I require PTR Records as well.  Please let me know if you would be able to help.

roddog71
New Member

Re: PTR Record

I also need to setup a PTR Record for my account for my e-mail server:

 

[Removed for account security]

Highlighted
shadmin
Visitor

Re: PTR Record

Original post:  >> Same thing here - I would like a PTR record for my static IP address.

 

I was able to get help through the Live Chat feature from the account page - that worked great.  Just have your IP and DNS name ready.

 

 

VanBruce
Visitor

Re: PTR Record

I also need to setup a PTR Record for my account for my e-mail server:

 

 

[Removed for account security]

Community Manager
Community Manager

Re: PTR Record

Hello Van bruce,

 

Your requested PTR entry has been completed. In the future please send me a private message with your account number to insure account security. 

 

Thank you