Hi! Thanks for reaching out to Comcast for help with the rDNS request! You have reached the perfect place for a solution! We are doing our best to respond as quickly as possible during these challenging times. It is known that there may be delayed responses. However, the great thing about reaching out to us is when one specialist becomes unavailable another one can pick up right from where we left off at any time of the day! This is to ensure that we provide you the best experience! To get this addressed, please click on our handle (Comcast_Gabe) and send a private message confirming if I am speaking with Phil, the business name, the complete service address (including city, state, ZIP, suite number, etc), your account number or a phone number linked to the account to verify each account we'll be modifying the PTRs on, as well as the IPs and the respective domains they need to point to. Thank you so kindly.
