Need a custom PTR /Reverse DNS record setup for one of our static IPs

[tmasters]

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

[Comcast_Anisa · Accepted solution]

Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I understand that this PTR request is important for your business and you have reached the right team to help! Can you please send us a private message with your name, the full address, and the phone or account number?