Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Need a custom PTR /Reverse DNS record setup for one of our static IPs

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

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Official Employee

Re: Need a custom PTR /Reverse DNS record setup for one of our static IPs

Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I understand that this PTR request is important for your business and you have reached the right team to help! Can you please send us a private message with your name, the full address, and the phone or account number? 

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Official Employee

Re: Need a custom PTR /Reverse DNS record setup for one of our static IPs

Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I understand that this PTR request is important for your business and you have reached the right team to help! Can you please send us a private message with your name, the full address, and the phone or account number? 

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