Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Visitor

Need a PTR record

We would like to have a pointer record added.  Thank you.

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Official Employee

Re: Need a PTR record

Hi shadmin.

 

I can help with your PTR record request. Please private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account. Please also include the static address you would like to use along with where you would like that to resolve to. 

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Official Employee

Re: Need a PTR record

Hi shadmin.

 

I can help with your PTR record request. Please private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account. Please also include the static address you would like to use along with where you would like that to resolve to. 

View solution in original post

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New Member

Re: Need a PTR record

We recently started using DNS Made Easy to host our DNS services.  We would like to also have them provide reverse DNS service that we can manage.  How do I go about getting reverse DNS delegated to their name servers?

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Official Employee

Re: Need a PTR record

Hey CNT. I just sent you a message on another Forums post (https://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/rDNS-request/m-p/37517#M3004). I can help with your PTR request. Send me a private message to get started.

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New Member

Re: Need a PTR record

We would like to provision our own reverse DNS using DNS Made Easy. Can you help?

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New Member

Re: Need a PTR record

Hello,

I also need a PTR record.  We have 5 static IPs and when a link is included to our domain, it gets flagged as "suspicious link" because there is no reverse PTR to look up and find a matching domain.  I won't post IP and domain here, but would like you to do the same for me, send me your contact info and I will send it as private message.

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Official Employee

Re: Need a PTR record

Thanks so much for taking the time to reach out to us through our business forums. PTR records can be very important when using your own email servers and I would be more than happy to assist you in getting these records set up. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

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