Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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ussp
New Contributor

Need Reverse DNS / PTR records

Need to have rDNS/PTR records created for 3 accounts we have with Comcast. How can this be done and how long does it take? 

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Community Manager
Community Manager

Re: Need Reverse DNS / PTR records

Hi there ussp! Welcome to the forums and thank you for reaching out! Yes, we can set up PTRs and they should reflect on Comcast servers in approximately an hour and 12 to 24 hours for full worldwide propagation. Please click on our handle (ComcastBiz_Support) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), to verify each account we'll be modifying the PTRs on, as well as the IPs and the respective domains they need to point to. 

 

-Gina

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ussp
New Contributor

Re: Need Reverse DNS / PTR records

Apparently I cant send any further private messages...

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Community Manager
Community Manager

Re: Need Reverse DNS / PTR records

Oh no! I am sorry to learn that you are not able to send any further messages. May I ask why you are not able to send any further private messages? -Gabriel

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ussp
New Contributor

Re: Need Reverse DNS / PTR records

Was finally able to send.

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ussp
New Contributor

Re: Need Reverse DNS / PTR records

I'm still waiting for this to be completed......

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