Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. You have reached the right team to help with your PTR request. We do know how important this is for your business. Can you please confirm your name, the full address, and phone/account number?
I'm glad to hear that this is resolved! If you happen to need anything else in the future, we're always glad to help out 🙂 We're appreciative of you contributing in the forums!