Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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My ipv4 rDNS is no longer properly resolving

Hi there, my ipv4 rdns entries are not properly resolving any longer.  Can you either fix this or allow me to resolve my own rdns by forwarding requests to my DNS servers?

 

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Official Employee

Re: My ipv4 rDNS is no longer properly resolving

Hello, thanks for taking the time to reach out today through the business forums. I know how important the correct reverse dns records are to your business and I would love to assist with this. Can you please reach out through private message with your first and last name, full service address and account number or phone number? I have hidden the account-specific information for the security of your Ip's and account. I do have the information recorded here on this side of things so all we need to do is verify the account so that I can check on those records for you.  

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1 REPLY 1
Official Employee

Re: My ipv4 rDNS is no longer properly resolving

Hello, thanks for taking the time to reach out today through the business forums. I know how important the correct reverse dns records are to your business and I would love to assist with this. Can you please reach out through private message with your first and last name, full service address and account number or phone number? I have hidden the account-specific information for the security of your Ip's and account. I do have the information recorded here on this side of things so all we need to do is verify the account so that I can check on those records for you.  

View solution in original post