Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
New Member

I just don't understand this static ip thing. Can anyone help?

My small business was recently burglarized. Besides damaging and stealing most of our inventory; the theives also took our last DVR for the surveillence camera setup. I have recently purchased a newer one off ebay; however, the instructions were vague and it's cloud-based. I'd like to have it record up to the cloud as well as be able to access it via cellular. I was told I needed a static ip address to route it through, so I added the service via comcast. Is anyone familiar with this kind of setup? I am fairly proficient in computers and I even have a little networking knowledge; this has got me stumped...I dont know where to start. Can anyone simplify this process for me or recommend a good website or you tube video? I would just hire an IT, but due to the losses we've just been hit with; It's definately not in our budget. Thanks in advance!

0 Kudos
Official Employee

Re: I just don't understand this static ip thing. Can anyone help?

Sorry to learn that you were burglarized, I'm happy to help how I can. We also offer products that allow you to secure your facility and view that video footage remotely and securely on our servers. I can ensure that your static IP is set up correctly on your Comcast Business Gateway, please send a private message so we can get started.

0 Kudos