Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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I have successfully redirected my .com to Comcast but now the ftp site I have set up cannot be accessed. This is an offsite FTP service How do I make this accessible from the outside?

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Community Manager
Community Manager


Welcome Sherianderson.  Outside FTP access to your domain ( is available once all DNS records are properly configured.  The DNS records for your vanity domain ( should mirror those of the parent domain (  To verify the records, log into your account at, click the manage website tab.  This will take  you to the control panel.  All DNS records related to your domain are located there.  To verify that the records mirror each other, test using:, you should get the same response as  Let us know if need additional assistance accessing the control panel or verifying ftp access.

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