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Email Troubles - PTR needed?

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PayneTech
Visitor

Email Troubles - PTR needed?

On-Premises Exchange server.  Was using outbound filtering from Intel / McAfee and have now switched services.  For other reasons we cannot use the new smarthost so now sending mail directly from Exchange.  A few domains (Hotmail / Comcast and possibly others I am so far unaware of) seem to accept the mail but never deliver.  Have checked SPF settngs and they seem correct so was wondering if a PTR record would do the trick.

 

Thanks in advance!

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PayneTech
Visitor

Re: Email Troubles - PTR needed?

Anyone from Comcast read these?

Community Manager
Community Manager

Re: Email Troubles - PTR needed?

Hello PayneTech so sorry for the delay,

 

I would be happy to get a PTR entered for you to see if it resolves the issue. Please send me a private message with your account number and requested entry. 

 

Thank you 

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