Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Dedicated IP Address stopped working

About 2 weeks ago all of internal internet stopped working. I figured out that the gateway had the WiFi turned back on. So I disable this and the Public Hot Spot as well. I also figured out that our dedicated IP address will not work as well. It was working prior to this. The minute I enable that on our firewall, I have no internet connection. If I enable DHCP on the firewall for the internet connection, everything works correctly. I need this dedicated IP address to work! Any ideas?

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Official Employee

Re: Dedicated IP Address stopped working

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I know how frustrating this must be for you with the IP address, not working. You have reached the right team to help get this taken care of. Can you please send us a private message with your name, the full address, and phone/account number? 

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