Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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New Contributor

DNS records need updated

I am hosting several domains on comcast... I need to be able to point those domains to my public static IP.  Basically, I need no prefix, and www. to forward to my static on all my domains.

 

Thanks.

 

-Ray

 

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9 REPLIES 9
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Frequent Contributor

Re: DNS records need updated

You would need to login to the business class portal to make those changes (as long as comcast is the SOA).  If Comcast is the SOA the NS records for your domain would read adns.cs.siteprotect.com and bdns.cs.siteprotect.com when polled online on sites like  network-tools.com.

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New Contributor

Re: DNS records need updated

That's great, but I can't find where to do it.  No options within DNS to change it.  You are SOA

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Frequent Contributor

Re: DNS records need updated

It's a little hard to find at first.  Go to the website link not the internet link after logging into the portal .  Then manage domains.  Select the domain and at the bottom right is a small link labeled advance dns.  In there you will be able to change the A record.

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New Contributor

Re: DNS records need updated

Okay... so I did Website-->Manage Domains and it won't let me select any of the domains.  I have the option next to each domain to "cancel" and at the bottom of the page have the single option of "Back"

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Frequent Contributor

Re: DNS records need updated

What is one of the domains?  What is listed for the NS records and SOA when you do a lookup?

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New Contributor

Re: DNS records need updated

rayrandolph.com is one of the domains

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New Contributor

Re: DNS records need updated

Any help?

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New Contributor

Re: DNS records need updated

Any update?

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Frequent Contributor

Re: DNS records need updated

Where these domains added as 'vanity' domains for a comcastbiz.net domain. If so, they are cnames to the comcastbiz.net domain.  Meaning both will have the A record setup for the original domain (comcastbiz.net).  They can not have individual A records in this case.

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