Domain Names/Static IP
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Comcast blocking emails from our domain

We (mrrinsurance.com) are trying to send requested invoices and/or account related email to comast customers and the comcast customer is not receiving it.  I believe it is being filtered and deleted.  This happens often with Comcast. Again, we are sending account related information to comcast customers who have requested the information.

 

How do we get this fixed?

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Re: Comcast blocking emails from our domain

Hey mratlndmark! Welcome to the forums and thanks for reaching out about this. I ran that domain through a search to see if it was attached to any blacklists and 2 popped up (if you want to check, you can Google "is my domain blacklisted" and the first result is the one that I used). If you already have a reverse DNS set up, the next thing I would suggest is to reach out to the Customer Security Assurance team at abuse@comcast.net or 1-888-565-4329 (business hours: 6:00am - 2:00am EST, 7 days a week). I hope that helps!

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