Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
New Member

Comcast blocking emails from our domain

We ( are trying to send requested invoices and/or account related email to comast customers and the comcast customer is not receiving it.  I believe it is being filtered and deleted.  This happens often with Comcast. Again, we are sending account related information to comcast customers who have requested the information.


How do we get this fixed?

0 Kudos
Official Employee

Re: Comcast blocking emails from our domain

Hey mratlndmark! Welcome to the forums and thanks for reaching out about this. I ran that domain through a search to see if it was attached to any blacklists and 2 popped up (if you want to check, you can Google "is my domain blacklisted" and the first result is the one that I used). If you already have a reverse DNS set up, the next thing I would suggest is to reach out to the Customer Security Assurance team at or 1-888-565-4329 (business hours: 6:00am - 2:00am EST, 7 days a week). I hope that helps!

0 Kudos