Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Can't add 1:1 NAT entry

I am unable to add a 1 to 1 nat entry.  I have an existing one that is working but when I try to add another one in the same way, it gives me an error "Failed, please try again later.
Message: Failed to add".  I have a /29 static subnet and I'm specifying an IP address within that range.  My internal IP is in the routers standard subnet.  Neither the internal nor external address is used by my exising nat entry.  I have tried resetting my router.

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Official Employee

Re: Can't add 1:1 NAT entry

Thanks so much for taking the time to reach out to us regarding your 1:1 Nat concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. Can you please reach out through private message with your first and last name, business service address and account number or phone number?

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