When I use any computer or mobile device connected to my comcast business network connection, I am unable to access both the Barnes and Noble website and Aetna website.
When I try to access Barnes and Noble (www.barnesandnoble.com), I get the following message:
This page is unavailable due to either geographic restrictions or other restrictions in place at this time. NOTE: other restrictions can be a result of our security platform detecting potential malicious activity. Please try again later as the restrictions may be lifted, or contact your service provider if the issue persists.
When I try to log in to my Aetna.com account (member.aetna.com/appConfig/login/login.fcc?) I get the following message:
Oops! Looks like something has gone wrong.
If I use my phone to connect to the internet using my data plan (non-comcast), I can connect fine. Likewise if I bring my laptop somewhere else and connect wirelessly, it also works.
Can someone help with this?
Yes, I am still having trouble. I believe that I am being blocked by the websites due to being on a couple of Blacklists.
I used http://whatismyipaddress.com/blacklist-check to discover that I am being blocked by dnsbl.sorbs.net, dul.dnsbl.sorbs.net, and l2.apnews.org.
I tried to remove my IP address (188.8.131.52) from SORBS, but was unable to. I get the following response:
I've analyzed the following IP space, based on the text of your request: 184.108.40.206/32 Not all the IP space you requested can be delisted at this time. Please review carefully our FAQ, located at the following URI http://www.sorbs.net/faq/dul.shtml For efficiency, I review segments of IP space that may be larger than what you requested, although I will delist your IP space once it is eligible, regardless of its surroundings. In this case, I found the following IP space, not eligible for delisting: 220.127.116.11/24 Please review our FAQ very carefully for actions you might need to take. You may want to review your rDNS information for these IP ranges. When checking the rDNS information, please don't forget to consider the TTL. It must be 43200 seconds or longer. I'm now marking this request as 'answered' as I think there's nothing more for me to do. If you feel otherwise, please reply to this message to re-open your ticket. In particular, if you change your rDNS information. Best regards. SORBS