Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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New Contributor

Be careful! This sender failed our fraud detection checks.

Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks."  associated with e-mails they receive from us.  This seems to indicate an issue with the SPF.  When I query our domain, there appears to be an appropriate SPF.

 

We use Comcast for e-mail services, but our website is hosted elsewhere.  MX records all set up for Comcast.

 

Any thoughts why others may be getting this message?

 

Thanks

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New Contributor

Re: Be careful! This sender failed our fraud detection checks.

I will get that together and send it to you.  Thank you.

View solution in original post

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Community Manager
Community Manager

Re: Be careful! This sender failed our fraud detection checks.

Welcome Ryandes.  We will need a bit more information in order to look into this. If you will send me a PM with the IP address the mail server, the server name and domain name that you are sending from I will have the Tier 2 group investigate the issue and contact you.

 

Thank YOu

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New Contributor

Re: Be careful! This sender failed our fraud detection checks.

I will get that together and send it to you.  Thank you.

View solution in original post

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