Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks." associated with e-mails they receive from us. This seems to indicate an issue with the SPF. When I query our domain, there appears to be an appropriate SPF.
We use Comcast for e-mail services, but our website is hosted elsewhere. MX records all set up for Comcast.
Any thoughts why others may be getting this message?
Solved! Go to Solution.
Welcome Ryandes. We will need a bit more information in order to look into this. If you will send me a PM with the IP address the mail server, the server name and domain name that you are sending from I will have the Tier 2 group investigate the issue and contact you.