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Assistance for a person new to static IPs

SOLVED
pauls7
New Member

Assistance for a person new to static IPs

I just got my business account with one static IP set up today. Phone support has been great, but I wanted to hit up these forums since I personally tend to work better through these. Here is my situation.

 

I got a static IP because I do computer security work as a consultant. When I am on a job, I want to be able to give the client my static IP address so that they can whitelist me. This means they add me to their protective systems (firewalls, IPS/IDS, etc) to allow me through so that I can test whatever they have hired me to test. What I want to confirm is the IP address I am to give to them.

 

I have been told the following from customer support:

IP Address: 50.196.225.xx

Gateway: 50.196.225.yy

 

When I go to a site like whatismyip.com, it says that my IP address is the gateway address of 50.196.225.yy. Is that how it should work? If that is correct, then that is the IP address I give out to the clients, right? And finally, if all that is correct, what do I use the 50.196.225.xx address for? 

 

Sorry for all the questions and they're probably pretty basic, but I want to understand so I get the information right to the clients I will be working with. Thank you.

Accepted Solution

Re: Assistance for a person new to static IPs

Welcome Pauls7.  Static IP address are fixed IP's assigned to your router, server or PC.  In order to utilize the static as your permanent you would need to manually assign it to your PC or router that is directly connected to the Comcast Gateway.  Base on the info in you post the IP has not been configured on your device and the gateway IP appears as the source IP address.  In your current configuration you would give the gateway IP (Gateway: 50.196.225.yy) as the source.   Let us know if can assist further.

 

Thank You

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Accepted Solution

Re: Assistance for a person new to static IPs

Thank for that and it is very helpful. I will work on my network a little more this weekend with this new information.

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Community Manager
Community Manager

Re: Assistance for a person new to static IPs

Welcome Pauls7.  Static IP address are fixed IP's assigned to your router, server or PC.  In order to utilize the static as your permanent you would need to manually assign it to your PC or router that is directly connected to the Comcast Gateway.  Base on the info in you post the IP has not been configured on your device and the gateway IP appears as the source IP address.  In your current configuration you would give the gateway IP (Gateway: 50.196.225.yy) as the source.   Let us know if can assist further.

 

Thank You

Highlighted
pauls7
New Member

Re: Assistance for a person new to static IPs

Thank for that and it is very helpful. I will work on my network a little more this weekend with this new information.