Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
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Assigned Static IPs

Hello,

 

You would think it would be easy enough to login and find your assigned Static IP addresses from your account page but it appears not. I misplaced the original piece of paper that the Comcast tech gave me with this information. How can I find this?

 

Thanks,

Craig

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Re: Assigned Static IPs

Hello korlok and welcome, You can login to your Comcast Gateway (CG) with a computer Ethernet interconnected to any LanPort 1-4, then bring up a browser and enter 10.1.10.1, then username=cusadmin, password=highspeed. Then for SMC or NG3K, go to Gateway Summary, then cable Modem tab, then look for your WAN address which reflects your Static IP Gateway address. the if you have 1 static IP your routable = (gateway address - 1) or 5 block routables = Gateway address - 5 inclusive, etc. For DPC same login but just go to WAN status and this will show your StaticIP gateway address, too. Hope this helps you out....

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Re: Assigned Static IPs

You can either send an IM to a mod on this forum (the red-colored "Comcast_<name>" users) with your account number and request of IPs, or if you need them immediately you should be able to call into tech support at 800-391-3000 and they should be able to give you the IPs right away.

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Trusted Forum Contributor

Re: Assigned Static IPs

Hello korlok and welcome, You can login to your Comcast Gateway (CG) with a computer Ethernet interconnected to any LanPort 1-4, then bring up a browser and enter 10.1.10.1, then username=cusadmin, password=highspeed. Then for SMC or NG3K, go to Gateway Summary, then cable Modem tab, then look for your WAN address which reflects your Static IP Gateway address. the if you have 1 static IP your routable = (gateway address - 1) or 5 block routables = Gateway address - 5 inclusive, etc. For DPC same login but just go to WAN status and this will show your StaticIP gateway address, too. Hope this helps you out....

View solution in original post