Connectivity
Connectivity and managing Your Comcast Business network
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digital_one
Occasional Visitor

speed decline this past week

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5 REPLIES 5
Community Manager
Community Manager

Re: speed decline this past week

Hello digital_one,

 

Welcome to the forum.

To assist please try this online article Troubleshoot Internet connectivity

For most connectivity issues this article will help.

 

Thank you and please post again for any further assistance.

 

 

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digital_one
Occasional Visitor

Re: speed decline this past week

Thanks for the response.

 

I have done those things already. Plus check wiring and connectors. Still same problem.

 

http://youtu.be/86RKo2A51ns

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Highlighted
digital_one
Occasional Visitor

Re: speed decline this past week

Looks like its been fixed, new firmware for SMC 3.1.6.54

 

http://stage.results.speedtest.comcast.net/result/255402502.png

 

 

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digital_one
Occasional Visitor

Re: speed decline this past week

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 80.239.168.202.

Estimating capacity:
Upstream: 2345 Kbps.
Downstream: 20949 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 2314 Kbps.

Downstream: Burst size: 19318-19914 KB;
Shaping rate: 6346 Kbps.

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Community Manager
Community Manager

Re: speed decline this past week

Digital_one,

 

Thank you for sharing the updates to issue.

Please feel free to continue to share your insight and thoughts on our forum.

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