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Connectivity and managing Your Comcast Business network
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smtp from application fails to send

i have an application that has smtp settings configured to send email alerts and was working for 1+ years until a month or so ago.

 

I was connecting to this smtp:   smtp.w14b.comcast.net   port 465   SSL

 

It fails to send emails now.  I have a XXX@YYY.comcastbiz.net email account.

 

Do i need to do the migration to 365? as referenced here:  https://business.comcast.com/help-and-support/internet/set-up-existing-domain-in-microsoft-office-36...

 

or is there an easier way to get this working?

Thanks.

 

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Re: smtp from application fails to send

Hi 190cor and welcome to the business forums.

 

For your email services to work, you will need to opt into the Office 365 migration. I provided a link down below just incase you need to contact Cloud Solutions to retrieve your email data. Please let me know if you need anything. 

 

http://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/New-Cloud-Solutions/m-p/33544

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